Thank you for choosing Glamelvara. We are committed to getting your order to you as safely and efficiently as possible. This policy outlines our shipping procedures, timelines, and responsibilities for all orders placed on our website.
Delivery Area
We currently ship exclusively within the United Kingdom. We do not offer international shipping at this time. Please ensure your delivery address is within the UK before completing your purchase.
Shipping Costs
We believe in simple, transparent pricing.
- Flat Rate Fee: A fixed shipping fee of £10.00 applies to all orders.
- This cost covers handling, secure packaging, and courier services. The final amount will be clearly displayed at checkout before you confirm your payment.
Order Cut Off Time
- Order Cut-Off: Orders placed before 12:00 PM (GMT) on a business day are processed the same day. Orders placed after this time or on weekends/holidays will be processed on the next business day.
Shipping Timelines
To help you know exactly when to expect your package, we break our timeline down into Processing and Transit.
|
Stage |
Timeframe |
| Order Processing | 1–2 Business Days |
| Transit Time | 3–7 Business Days |
| Total Delivery Time | 4–9 Business Days |
Tracking Your Order
Once your order has been dispatched from our facility, you will receive a Dispatch Confirmation email.
- This email will contain your tracking information (when available).
- You can also monitor your shipment via the Track Your Order page on our website.
- Please note: It may take up to 24 hours for tracking updates to appear in the courier’s system after dispatch.
Address Accuracy
Your shipping address is captured exactly as entered at checkout.
- Please double check your details before submitting your order.
- We cannot accommodate address changes once an order has been dispatched.
- If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange a potential re-delivery (which may be subject to additional shipping costs).
Delivery Delays
While we work with reliable courier partners, unforeseen events may occasionally cause delays. These include, but are not limited to:
- Extreme weather conditions.
- Public holidays or national events.
- Courier operational high-volume periods.
- Unforeseen logistical interruptions.
We appreciate your patience should any of these rare circumstances affect your delivery date.
Damaged, Missing, or Incorrect Items
We take great care in packaging your orders. However, if your package arrives damaged, incomplete, or contains the incorrect item, please notify us within 48 hours of delivery.
- What to do: Please contact our support team at support@glamelvara.shop with your order number and clear photos of the damage or the incorrect item.
- Once verified, we will work with you to resolve the issue as quickly as possible.